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    FREQUENTLY AKSED QUESTIONS

    How do I maintain my Pauljac?

    For the maintenance of your PAULJAC we advise you to wash them with soapy water and a cloth or a sponge. On the top as for the sole in order to preserve its whiteness. Then let them dry in the open air with a paper inside to keep the shape. In case of stains, a textile stain remover can be used.

    Be careful not to put them in the washing machine as this would damage the leather part.
    Here is a link to an explanatory video: https://www.instagram.com/p/CXneCTfMGZO/

    Where are the Pauljacs made?

    It is in a family workshop in Portugal in the region of Porto that the Pauljacs are manufactured. The design, creation and logistics are located in our offices in Bordeaux.

    Which size to choose?

    We advise you to start with your usual size. If you are between two sizes, choose the one below.

    Can I exchange my order?

    Yes, you have 15 days to change the size or model if they have not been worn. To do this, send us to contact@pauljac.com your name, the model you have and the one you want. A pre-paid label will be provided to you in return.

    ABOUT US

    Phone +33 (0)6 50 63 23 02
    Email: contact@pauljac.com

    Free shipping within 72h

    Download our 2022 press folder

    Whether you are an individual wishing to have more information on our PAULJAC shoes or a professional looking for a partnership, do not hesitate to contact us through the form.

    We will respond to your request as soon as possible.